SHIPPING & RETURN POLICY
We are dedicated
to ensuring that your shopping experience is as seamless as our designs. Here's
everything you need to know about our delivery process:
Shipping and Delivery
We offer complimentary shipping worldwide. We ship to your destination on a DDU (Delivery Duty Unpaid) basis. This means that the prices displayed on site are exclusive of all taxes and duties. When your order arrives at Customs, you are responsible for paying all import duties, customs, and local sales taxes.
The estimated delivery time for your order is 5 to 10 business days if item is in stock. For pre-orders, the estimated delivery time is 3 to 4 weeks. Should you have any inquiries or require assistance during the pre-order process, our dedicated customer service team is here to assist you. Reach out to us at [will add it later].
Returns and Exchanges:
We stand behind the quality of our products. If you're not completely satisfied with your purchase, we offer a 15 days exchange and return policy from the date of delivery.
Need a different size or color? No problem! You can opt for an exchange during the return process. Once we receive your returned item, we'll process the exchange promptly. To do so please contact our customer care team on [……] and they will be happy to assist you with the process
To initiate a return please contact our customer care team on [……] and they will be happy to assist you with the process. Once your request is approved, we will notify you by email with instructions on how to return your item(s).
All items must be returned in their original condition, including all tags and packaging. Items that have been used, worn, washed, altered, or damaged will not be accepted for a return.
Will be processed within 7 business days of receiving your returned item(s) and will be issued to the original form of payment. Shipping and related handling fees such as duties are non-refundable.